Frequently asked questions

A chatbot mainly answers questions. An AI agent can understand goals, plan steps, use tools like CRMs or calendars, and take actions autonomously to complete a business outcome.

We build AI agents, custom software, e-commerce/marketplace platforms, enterprise CRM/ERP systems, technical SEO foundations, and dedicated engineering teams from Kathmandu, Nepal.

Yes. A large share of our client base is outside Nepal, including humanitarian, education, travel, and commerce organizations. We collaborate across time zones with clear documentation and sprint cadence.

A standard custom web application takes 8–12 weeks. A Minimum Viable AI Agent typically ships in 4–8 weeks. Enterprise platforms usually run 3–6 months depending on complexity.

Pricing depends on scope. We offer project-based delivery, dedicated teams, and staff augmentation with transparent starting ranges on our pricing page. Most engagements begin with a scoped discovery call.

Yes. We audit performance, SEO, UX, and codebase quality first, then rebuild or iteratively improve — as we have for travel, education, and e-commerce brands.

Yes. We engineer brand storefronts and marketplace infrastructure, including products like Nepdora and client platforms such as Rugkala and Yachu Nepal.

Yes. Our agents can integrate with WhatsApp, Viber, Messenger, and your website, then connect to CRM, booking, or internal tools as needed.

Absolutely. We offer SLA tiers including monitoring, security updates, feature iteration, and infrastructure management.

Yes. We perform a technical audit first to assess code quality, security, and scalability, then propose a refactoring or feature expansion roadmap.

Travel & tourism, e-commerce, education, service businesses, finance, hospitality, construction, telecom, and public-sector information systems. Healthcare is not a core vertical for us.

We are headquartered in Lalitpur / Kathmandu, Nepal, and serve clients locally and internationally.

Costs vary based on complexity and integrations. Simple FAQ agents start lower, while complex autonomous agents integrated with your ERP/CRM require a larger investment. We provide transparent, phase-based pricing.

A Minimum Viable Agent (MVA) can typically be deployed within 4 to 8 weeks, depending on your data readiness and required integrations.

Yes, our AI agents can be seamlessly integrated into popular messaging platforms like WhatsApp, Viber, and Messenger, as well as your website.

Custom software is built specifically for your unique business processes, providing a competitive advantage and avoiding the recurring license fees and rigid constraints of generic software.

Timeline varies based on complexity, but most initial versions (MVP) are delivered within 8 to 16 weeks using our agile methodology.

Technical SEO improvements can often show results within weeks, while overall ranking growth typically takes 3 to 6 months of consistent effort.

It's a method of using code to create large numbers of high-quality pages at scale, allowing you to target thousands of specific search queries without manual effort.

Yes, we can build custom connectors to integrate your new ERP/CRM with existing tools like Slack, Email, or external payment gateways.

Absolutely. We provide comprehensive training sessions and documentation to ensure your team is proficient in using the new system.

Nepal offers a unique 'sweet spot' of high technical proficiency, strong English skills, and lower attrition rates compared to larger hubs, making it an ideal long-term engineering partner.

We follow international coding standards, conduct regular peer reviews, and implement automated testing. Our senior architects oversee every project to ensure technical excellence.

Yes, we offer flexible shift patterns that allow for significant overlap (typically 4-6 hours) with European and North American time zones for real-time collaboration.

The process starts with a technical consultation, followed by candidate shortlisting and client interviews. Once you select your team, we handle all onboarding and setup.